Assignent Solutionnurs

Select a problem that you have experienced or identified within your workplace or in a health care setting. What steps would you take to address the problem? 
Problem –Patients complain of delay and lack of communication from the nurses to the front desk to advise how late is the doctor behind.
References: (1 or 2 of these references)
Johnson, J. K., & Sollecito, W. A. (2018). McLaughlin and kaluzny’s continuous quality improvement in health care (5th ed.). Jones & Bartlett Learning.
Vance, M. E. , Proctor, T. & Schmidt, K. A.  (2021).  Using Performance Improvement to Enhance Time‐Out Compliance and Prevent Wrong‐Site Surgery.  AORN Journal,  113 (6),  635-642.  doi: 10.1002/aorn.13413.
Fondahn, E., Fer, T. M. D., Lane, M., & Vannucci, A. (2016). The Washington manual of patient safety and quality improvement. Wolters Kluwer Health.