You are the nurse leader on an obstetrics unit. You have been tasked to utilize


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You are the nurse leader on an obstetrics unit. You have been tasked to utilize a Six Sigma approach for standardizing the discharge process. Where do you start?
Reference:
Fondahn, E., Fer, T. M. D., Lane, M., & Vannucci, A. (2016). The washington manual® of patient safety and quality improvement.  Wolters Kluwer Health.

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